Wersja robocza. Te warunki są sprawdzane pod kątem prawa słowackiego i unijnego i mogą się jeszcze zmienić.
Digital guides and courses
In your order email you agree that the files are sent right after payment and that you therefore lose the 14-day right of withdrawal once they have been delivered (see the terms, section 5).
Before you buy, you can read the first lesson of every course and the first chapter of every guide for free.
If a file does not open, is incomplete, or does not match its description, write to [EMAIL] within 30 days with your order number: we fix it, send a corrected file, or refund you.
Starter pack
The course and guide in the pack follow the rules for digital products above. Until the kit ships, you can cancel the kit part and get its share of the price back; once it has arrived, the kit rules below apply.
Kits
You have 14 days from receiving a kit to withdraw without giving a reason.
- Tell us, by email to [EMAIL] or with the form below.
- Send the kit back within 14 days, complete and undamaged, to [RETURN ADDRESS]. You pay the return postage.
- We refund the price and the original standard shipping within 14 days of your message, using the same payment method. We may wait until the kit has arrived back.
Faulty or missing parts
Write to [EMAIL] with your order number and a photo. We send a replacement part, repair, or refund, as the law requires. [VERIFY: statutory warranty period and complaint handling time, 30 days in Slovakia.]
Withdrawal form (kits)
To: [FULL NAME / BUSINESS NAME], [ADDRESS], [EMAIL]
I hereby withdraw from my contract for the purchase of the following goods: ……
Ordered on / received on: ……
Name: ……
Address: ……
Date and signature (only if sent on paper): ……